Workiz no longer publishes tier pricing — Standard, Pro, and Ultimate are all request-pricing plans, with extra team members at $55-$65/month on annual billing and a 7-day trial (the former Lite free tier was discontinued in 2026). Krib has no limits and no monthly fee.
Workiz has carved out a strong niche among locksmith, garage door, and appliance repair businesses thanks to its built-in VoIP phone system, which lets you track call sources and record conversations — a feature most competitors charge extra for. Its dispatching board and job management tools are solid. The catch: Workiz discontinued its former Lite free tier around June 2026, and as of July 2026 it no longer publishes tier pricing — Standard, Pro, and Ultimate are all request-pricing plans, extra team members run $55-$65/month on annual billing, and new businesses get a 7-day trial rather than a free tier. Krib has no stated job or user limits and includes every feature at no extra cost. It doesn't have Workiz's phone system, but it covers quotes, scheduling, invoicing, dispatch, and adds features like photo evaluations and customer home records. If integrated phone tracking is essential to your sales process, Workiz has an edge. If you need an unrestricted platform without per-user costs, Krib fills that gap.
126 reviews on Trustpilot · 3.1/5 stars overall
Workiz earns higher ratings on platforms like Capterra and G2. Trustpilot reviews skew toward cancellation and billing complaints.
★★★★☆
“Solid dispatching and scheduling features. The phone system integration is a nice touch for service businesses.”
— D. Thompson, February 2026
★☆☆☆☆
“Once you subscribe it's impossible to cancel.”
— Top Notch Roofing, January 2026
★☆☆☆☆
“Three months of delays when trying to move to a different provider.”
— Chris S., January 2026
Review quotes sourced from Trustpilot, a third-party review platform. Individual experiences may vary. Ratings verified as of March 2026.
For most service contractors, yes. Krib covers quotes, scheduling, invoicing, customer management, and dispatch — with no stated job or user limits.
No. Workiz discontinued its former Lite free tier around June 2026. As of July 2026, Workiz no longer publishes tier pricing (Standard, Pro, and Ultimate are all request-pricing), lists extra team members at $55-$65/month on annual billing, and offers a 7-day trial. Krib has no stated job or user limits, no monthly fee, and includes every feature at no extra cost.
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Competitor pricing sourced from publicly available information as of July 2026. Prices may vary. Visit each provider's website for current pricing. If you collect payments through Krib, total fees are ~3% (Stripe 2.9% + $0.30 + Krib 0.1%). You can pass fees to your customers where permitted by law. Payments are optional.