ServiceTitan reportedly costs ~$245-$500+/month (pricing not publicly listed). Krib gives you the core features most contractors need — with no monthly fee.
ServiceTitan is purposefully built for massive corporate enterprises and large home service franchises, not for the independent contractor or the rapidly growing local business. With estimated costs running into hundreds or thousands of dollars a month and restrictive long-term contracts, ServiceTitan is excessively complex and prohibitively expensive for the daily operational needs of most trade professionals. Krib serves as the perfect alternative: it is incredibly agile, completely free to use, and exceptionally user-friendly. You can set up your entire business profile in under two minutes without having to deal with high-pressure sales calls, mandatory demos, or arduous onboarding processes. Krib grants you the essential tools required to operate at an enterprise-level standard—including smart dispatching, professional estimating, and seamless invoicing—without the exorbitant enterprise price tag.
376 reviews on Trustpilot · 4.4/5 stars overall
ServiceTitan earns strong ratings overall. Contractor complaints tend to focus on pricing and the time required to onboard.
★★★★☆
“We transitioned to ServiceTitan about six months ago. It required significant time and resources to get up and running.”
— Kate M., March 2026
★☆☆☆☆
“Overall it was a terrible experience.”
— Jeremy D., January 2026
★★★★★
“ServiceTitan has been a game-changer for our business — but it takes time and investment to get there.”
— Brandon G., December 2025
Review quotes sourced from Trustpilot, a third-party review platform. Individual experiences may vary. Ratings verified as of March 2026.
For small to mid-size contractors, yes. ServiceTitan is built for enterprise operations. Krib covers everything smaller teams need — with no monthly fee.
If you're a small to mid-size contractor, you don't need expensive enterprise software — you need professional tools without the high monthly cost.
Photo evaluations and permanent customer home records with equipment tracking. Plus, setup takes minutes instead of weeks.
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Competitor pricing sourced from publicly available information as of February 2026. Prices may vary. Visit each provider's website for current pricing. If you collect payments through Krib, total fees are ~3% (Stripe 2.9% + $0.30 + Krib 0.1%). You can pass fees to your customers. Payments are optional.