The Free mHelpDesk Alternative for Service Contractors

mHelpDesk starts at $169/month with per-user pricing (~$99-$139/user/month). Krib gives you the core features most contractors need — with no monthly fee and no per-user charges.

Why Contractors Choose Krib over mHelpDesk

mHelpDesk is a field service platform that covers the core workflow — scheduling, dispatching, invoicing, and customer management — with GPS tracking and QuickBooks integration. It's a functional tool for contractors who want a single system for office and field operations. The main concerns: pricing starts at $169/month with per-user fees reportedly ranging from $99-$139/user/month, which makes it one of the more expensive options for small teams. Krib provides a no-monthly-fee alternative with no per-user charges, covering quotes, scheduling, invoicing, dispatch, and customer management, plus photo evaluations and customer home records. Krib doesn't yet offer GPS tracking. If fleet visibility and QuickBooks integration are must-haves, compare mHelpDesk's pricing against your team size. If your priority is keeping software costs at zero, Krib is a straightforward choice.

Features Included with Krib (No Monthly Fee)

Frequently Asked Questions

Is Krib a full mHelpDesk replacement?

For most small to mid-size contractors, yes. Krib covers quotes, scheduling, invoicing, customer management, and team dispatch.

Why is Krib free when mHelpDesk charges $169+/month?

Krib is free to use with no monthly fee. Krib earns a small 0.1% fee on payments processed through the app (on top of Stripe's 2.9% + $0.30), totaling ~3%. You can pass that fee to customers. All non-payment features — quoting, scheduling, invoicing, team management — are included with no monthly fee.

What does Krib have that mHelpDesk doesn't?

Photo evaluations, customer home records, and permanent service history tracking.

Compare Krib to Other Platforms

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Get Started Free — No credit card required

Competitor pricing sourced from publicly available information as of February 2026. Prices may vary. Visit each provider's website for current pricing. If you collect payments through Krib, total fees are ~3% (Stripe 2.9% + $0.30 + Krib 0.1%). You can pass fees to your customers. Payments are optional.