Housecall Pro charges $79-$329/month plus $35 per additional user. Krib gives you the core features most contractors need — with no monthly fee.
Housecall Pro has built a loyal following among home service businesses for good reason: its online booking flow, built-in marketing tools (postcard campaigns, email automation), and customer portal give established businesses a polished customer-facing experience. The platform handles dispatching, invoicing, and payments well, and its higher tiers add review management and advanced reporting. The trade-off is cost — plans range from $79 to $329/month, and additional users cost $35+ each. Krib offers a no-monthly-fee alternative that covers the core workflow (quotes, scheduling, invoicing, dispatch, customer management) plus features Housecall Pro doesn't offer, like photo evaluations and permanent customer home records. However, Krib doesn't include Housecall Pro's marketing suite or review management tools. If marketing automation is central to your growth strategy, Housecall Pro may be the better fit. If you want to keep overhead low and focus on field operations, Krib is designed for that.
571 reviews on Trustpilot · 3.1/5 stars overall
Housecall Pro has a large user base and earns higher ratings on other platforms like Capterra and G2. Trustpilot reviews skew toward cancellation complaints.
★★★☆☆
“Decent dispatching and invoicing tools. Pricing has gone up and some features feel locked behind higher tiers.”
— R. Martinez, February 2026
★☆☆☆☆
“I did a "free" trial that wasn't free. The software was not user friendly.”
— J. Collins, March 2026
★☆☆☆☆
“The cancellation process was extremely stressful and difficult to navigate.”
— Lori L., December 2025
Review quotes sourced from Trustpilot, a third-party review platform. Individual experiences may vary. Ratings verified as of March 2026.
For most contractors, yes. Krib handles quotes, scheduling, invoicing, customer management, team dispatch, and payments.
Krib is free to use with no monthly fee. Krib earns a small 0.1% fee on payments processed through the app (on top of Stripe's 2.9% + $0.30), totaling ~3%. You can pass that fee to customers. All non-payment features — quoting, scheduling, invoicing, team management — are included with no monthly fee.
Photo evaluations, permanent customer home records, and permanent service history tracking.
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Competitor pricing sourced from publicly available information as of February 2026. Prices may vary. Visit each provider's website for current pricing. If you collect payments through Krib, total fees are ~3% (Stripe 2.9% + $0.30 + Krib 0.1%). You can pass fees to your customers. Payments are optional.