A customer portal gives your clients their own dashboard where they can track job progress, view and pay invoices, message you directly, book new appointments, and access their complete service history. Krib's portal is free — your customers don't need to download an app.
Krib isn't just a portal — it's a two-sided platform. Your customers get a full dashboard with job tracking, payments, messaging, and home records. Every interaction flows back to your contractor dashboard, building a permanent connection.
No. Your customers access their portal through a web link — it works on any phone, tablet, or computer. No app store, no download, no login hassle.
Every job you complete through Krib becomes part of your customer's home record — equipment installed, maintenance performed, photos, invoices, dates. This keeps you top-of-mind when they need service again.
The customer portal is free — included with every Krib account. There's no monthly fee, no per-customer charge, and no feature tiers.
Yes. Customers can request new service directly through their portal or through your booking widget.
Get Started Free — No credit card required
If you collect payments through Krib, total fees are ~3% (Stripe 2.9% + $0.30 + Krib 0.1%). Payments are optional. No monthly fee.